Investment & Debt Division
Established in 1972, the Revenue & Debt Division (a.k.a. Central Collections) maximizes
Sonoma County’s revenue by collecting
delinquent accounts. These accounts include
Unsecured Delinquent Taxes, Public Defender
Fees, Probation Accounts, Human Services Overpayments,
Health Services Accounts, and Abatement Penalties & Permit
Fees, along with other types of collections,
which are occasionally referred by other County
departments as necessary. Revenue recovered
by the Revenue & Debt Division (Central Collections) is credited back to
the originating department.
Collection Agents review and evaluate delinquent
accounts to determine effective collection
methods. They also perform follow-up
contacts to ensure payment of accounts. When
necessary, the Revenue & Debt Division (Central Collections) also pursues
legal action to recover public funds.
Central Collections Main Line
- Unsecured Taxes
- Transient Occupancy Tax
- Public Defender
- Health Services
- Human Services
- Court Oder Debt
- Animal Care & Control
- Misc. Accounts
Central Collections Supervisor
Central Collections Fax
Frequently Asked Questions
Q. Where do I mail my payment?
A. Mail payments to:
Sonoma County Central Collections
P.O. Box 3569
Santa Rosa, CA 95402
Q. What methods of payment
A. We accept cash, money
orders, cashier checks and/or personal checks. At
this time we are unable to accept credit
card payments. However, you
can pay by check over the phone. To
do this, contact the Agent assigned to your
account. Their phone number appears
on the bottom of your monthly statement or
see “Contact List”.
Q. What are the office hours?
A. We are open Monday thru
Friday, 8:00 a.m. to 5:00 p.m. and there
is always someone here to help you. We
are closed on all major holidays.
Q. Where is the office located?
A. Our office is located
in the Treasurer-Tax Collector’s Office
in the County Administration Center. The
address is 585 Fiscal Drive, Room 100, Santa
Rosa, CA 95403. (Map)
Q. I am paying at Probation,
what is this bill for?
A. As a result of your
conviction and in addition to your conditions
of probation, you are also required to pay
certain fines and fees. There are
two Sonoma County agencies responsible for
collecting your payments: the Probation Department
and the Revenue & Debt Division (Central Collections). That means
you will be receiving two bills each month,
one from Probation and one from the Revenue & Debt Division (Central Collections). You
are required to make payments on both accounts
each and every month. The Revenue & Debt Division (Central Collections)
is responsible for collecting Probation Supervision
Fees, Probation Pre-Sentence Report Fees,
Processing Fees for Penal Code 1203.16(H),
and 10% in Administration Fees for Restitution
Accounts. The Probation Department
is responsible for collecting victim restitution
payments and all other fines and fees. We
will work with you in setting a minimum payment
amount that will work within your budget
and allow you to successfully fulfill your
financial obligations in a timely manner.
Q. Where do these charges
come from? What
do I owe this money for?
A. Your account(s) have
been sent to us by various departments due
to non-payment, for further collection activity. You
will be able to determine what type of bill
it is by referring to the line directly below
your name and address in your letter. If
your account is from Probation, fees/fines
are court ordered and may be summarized on
your “minutes” sheet.
Q. What happens if I miss
A. When you miss a payment
you have defaulted on your agreement to pay. This
may cause the total balance to be payable
in full. If you do not pay in full,
we may take further collection enforcement
action to seize your assets.
Q. My Probation Officer said
I don’t have to pay until the end of
my probation term. Why are you billing
A. The Probation Officers
can set payment plans on the fines that are
at the Probation Department, but not the
fees, which are assigned to us for collection
activity. The defendant needs to make
monthly payments on their fees to avoid collection
Q. I did jail time in lieu
of paying the fines and fees. Why are
you billing me?
A. 99.9% of the time, serving
time in jail does not vacate the fines and
fees. The jail time is usually in addition
to paying the fines and fees unless specified
by the judge. You will need to provide
proof that the judge ordered jail time in
lieu of fines/fees before they can be removed.
Q. Is this affecting my credit?
A. A lien is filed on all
delinquent Unsecured Property Taxes and delinquent
Transient Occupancy Tax which are 2 or more
quarters in arrears. This will affect
your credit. On all other accounts,
non-payment of your bill can result in further
collection enforcement, which can and will
affect your credit.
Q. What is the least amount
I can pay?
A. We work with all our
debtors to determine the amount you can afford. We
may ask you to till out a financial
evaluation form to determine your ability to
pay the debt in a timely manner.
Q. What happens if I don’t
pay this bill?
A. Your credit may be affected. We
may take further collection enforcement actions
to ensure the debt is paid in full and, we
may seize your assets.
Q. This is the first I’ve
heard of this debt, why haven’t I received
A. Some accounts, such
as Probation and Returned Checks from various
departments, are sent directly to us for
collection. Depending upon the originating
department, an attempt to mail a bill/late
notice was made to the last known address. It
is your responsibility to inform our office
of any address changes. If we are not
notified, we use the last known address that
is in our system. When returned mail
is received, we utilize the avenues we have
available to search for a current address,
but the ultimate responsibility belongs to
Q. If I don’t pay
my Probation fines and fees will you put
a hold on my driver’s license?
A. Our office does not
place holds on your drivers’ license. If
you have a hold on your license, you may
need to speak with Court Collections. Their
phone number is (707) 521-6500. When
the recording begins, press 6 on your telephone.
Q. Can I go to jail or work
instead of paying this bill?
A. No, however if you can’t
afford these bills, you can fill out a Financial
Evaluation Form to determine if you’re
eligible to pay less than the minimum monthly
Q. What is my total balance
A. The statement that you
receive may not reflect the correct balance
due if there is more than one account in
your name in our system. The only accurate
way to determine your balance is to contact
the Agent for your
contact information can also be found on
the correspondence you received from our