Our Mission County of Sonoma Child Support Services
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Understanding Our ProcessPage 1 of 4

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A File Is Opened

A file is opened at Child Support when:

  • A person requests our services to establish an order, establish paternity, or enforce an order. Either a custodial party or a non-custodial parent may request that a case be opened. This is referred to as a non-Welfare case.
  • A custodial party (does not have to be the parent) starts receiving public assistance or Medi-Cal services on behalf of a minor child. The case is referred to Child Support to take the steps needed to establish paternity and/or collect child support and/or medical support on behalf of the State. This is referred to as a Welfare or MNO (Medical Needy Only for Medi-Cal) case.
  • A custodial party resides in another state and has opened a case in the state of their residence and the non-custodial parent resides in California. Upon the request of the other state, a case is opened in the California Child Support office to assist in establishment and/or collection. This is referred to as a UIFSA (Uniform Interstate Family Support Act) or interstate case.

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